Shipping Information

Call Us: Feel free to give us a call with questions. Please leave a voice message if the line is busy or if after hours. We make our best effort to return customer inquiry calls the same day or within 24 hours.

Shipping Time: Orders usually ship from the Rocket Tour Studio warehouse in Boulder, Colorado within 3 days of receiving the order, but often ship sooner or same day.

Changing Orders: If you need to modify your order shortly after placing order please email us at with your order change. We cannot guarantee that the change can be made prior to shipping if already processed. Domestic orders please allow approximately up to 7 days to receive your order.

International Orders: If regular FIRST CLASS INTERNATIONAL SHIPPING service is selected, orders are usually received within 7-14 days of ordering depending on location. Canada and other countries can take often longer (21 + days) depending on the destination country’s Customs Department.

For Faster International Delivery: Please select INTERNATIONAL EXPRESS SHIPPING (4-7 DAYS DELIVERY).

For Questions Regarding Your Order: please contact us via email at

Returns & Exchanges

Within 30 days of original purchase:

Rocket Tour gladly accepts returns of unused, unwashed merchandise for refund. Refunds should be accompanied by the original receipt and will be made in the form of the original payment. After 30 days we offer PRODUCT EXCHANGES, as we do not have your billing information after 30 days.

Include Your Receipt in the Box

If you do not have the packing slip, please include the following information with your return or exchange:

• Your name and billing address.
• The name, address and zip code of the person who placed the order, if it was a gift.
• The original purchase price and approximate date of the purchase.
• The item number of the merchandise, if available.

Return or Exchange Address:

Rocket Tour Golf
ATTN: Returns & Exchanges
4944 Pearl Street, Studio A & B
Boulder, CO 80301

Knit Headcover Care

Sometimes POM POMS or TASSELS need a trim - knit material used in a sporty environment sometimes causes wayward threads that need a quick snip (only on pom or tassel not on body of cover). This is normal and will help keep your POM POM or TASSEL looking nice longer. Shake and snip any long stray threads.

Dry Cleaning is ok if you want to clean your knit covers. Please give instructions to the Dry Cleaner to NOT treat the POM POM or TASSEL.

Gentle Hand Washing (no bleach) is ok, again avoiding the POM POM or TASSEL. Lay flat to dry.

Please Note: Like any knit item Rocket Tour Rocket Knit Covers are more fragile than vinyl / synthetic material headcovers and can snag! Common culprits: watch clasps, golf shoe cleats in the trunk, dogs & cats.